Shipping Policy

How long does delivery take?

Normally, we need two business days to process your order, and it takes 5 - 7 business days for shipping. (Due to global COVID-19 restrictions, there may be service interruptions with some shipment delays, we would like to assure you that Eyeskey’s services team will be fully operational to solve the problem you may have.)

What countries do you ship to?

We currently ship everywhere worldwide, including Alaska and Hawaii.

I ordered more than one item. Will they all be delivered at the same time?

We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the product. Once an item has been shipped, you will receive a shipment notification email.

Can I change the delivery address of my package after it has been shipped out?

Unfortunately, we cannot change the shipment once the product is en route.

What do I need to do when I received a different product than what I ordered?